A good example, not only of a formal letter, but also as an example of sensibility with the refugees

Refugees from Joan Rubies Duró

A complaint letter

Enric Morera, 66

Arenys de Munt

28^th February 2016

Mayor’s Office

Town Hall of Arenys de Munt

Dear Mr Rabasseda,

I am writing to express my concern regarding about parking car lot in Arenys de Munt. Sometimes when my mother has to stop in the main street she always gets annoyed because there are few sides to park.

First of all, the riera it is a common site where many people need to buy in the shops or need to park because they want to pick up her children in the school and they can not park.   

The problem began when it had paved the riera. It put a lot of ramps with benches and there are some trees too. All of this takes up the sides there were previously. Also, if you stop five minutes in the second line, the police come in the first minute and do not let you or put you a fine. People let the car in a wrong side because there aren’t the necessary sides.

I would appreciate it if you would note in the next part of the main street that it doesn’t pave yet.

I look forward to your reply.

Yours sincerely,

Laura Cano

A complaint letter

7 Ca l'Aranyó Street

Arenys de Munt, Barcelona

28^th February 2016

Mayor's Office

Town Hall

Dear Mr. Rabasseda,

I am writing to express my concern regarding the buses. The price is very expensive and there are less services than in other towns or cities.

First of all, the route that buses in Arenys de Munt do is very short in relation to the high price we pay. 

To make matters worse, the bus service on weekends is not properly. There are less trips during the day and none at night.

I suggest improve bus services specially on weekends, young people would be glad to have a transport Friday’s and Saturday’s nights. And more people would afford to use the bus if the price decreases.

I look forward to your reply.

Yours sincerely,

Sara Jené

A complaint letter

C/ del Pi 4 (Collsacreu)

Vallgorguina, Catalunya

28^th Febrery 2016

Mayor's office

Town Hall of Arenys de Munt

Dear Mr Rabasseda,

I am writing this letter to express my concern about an issue that takes a lot of time talking in Arenys de Munt. As you may imagine I am talking about the famous and main street, the riera, that causes everytime it rains strong some floods.

First of all, I want to focus mainly on the streets below of all the town. When it rains hard the sand create holes and once the rains stops, the cars that want to cross the riera they find it very difficult. To help people, also, there is only a bridge that allows us to cross the riera when the water low abundantly.

Another problem that we can find the inhabitants of Arenys de Munt is the parking when it rains very strong. There have been some cases in which the cars that were parked in the riera have been stuck in the sand or in extreme cases have been taken down.

I urge you to consider this issue and try to solve it. I suggest improving  the parkings and the water channels that do not block with the leaves or trash.

I look foward to your reply.

Yours sincerely,

Ariadna Mora

A complaint letter

Amadeu Vives street

Arenys de Munt, Catalunya

28th January 2016

Mayor's office

Town Hall of Arenys de Munt

Dear Mr Rabasseda,

I'm contacting with you with the purpose to make some changes in the town. One of them is because of the square church always many children playing with their bicycles, skutters or balls.

The people who pass by there may fall down when a bicycle or skutter crosses in front of them. Also, some people could be hitted with a ball in the face. The young people can be careful with the children but the old people can fall down easily and it's dangerous for them.

I would really appreciate if you could build some parks for the children with a bar for the parents. So while children are playing the parents can be having a coffe.

I suggest using the money to improve some new parcks and zones where the children can play.

I look foward to your reply.

Yours sincerely,

Júlia Fidel.

Complaint letter

                                                                                                            C/ Generalitat, 43,
                                                                                                           Sant Iscle de Vallalta
                                                                                                            28th February 2016
Mayor's Office
Town Hall

Dear Mr. Turó,
I am writing to complain about the collection of rubish in our town. A high number of people make the effort to recycle at home, but the garbage truck spills all containers in the same compartment.

First of all, this problem causes people do not give any importance to recycling. The media give full importance to recycling, but acts like this cause that less than the half population in this town reciycle.

The most important problem is the pollution caused on the planet. If we do not recycle, materials can not be reused and the planet is polluted and dirty by the waste that can not be recycled. This problem in the long run could cause problems in the health of the people of Earth.

To solve this problemm, I suggest that garbage truck collects one container every night. In this way they give a guarantee of recycling to the population.

I look forward to your reply.
Your sincerely,
Patricia Maria.

A complaint letter

C/ Sant Antoni Mª Claret, 43, 1-1

Arenys de Munt, Barcelona

28th February 2016

Mayor's Office

Town Hall

Dear Mr. Rabasseda,

I am writing this letter to express my concern about some issues regarding malfunctioning telecommunication systems that I think can be improved.

First of all, the mobile coverage in some areas is close to non-existent and that makes having a mobile phone useless. Another similar problem happens with the internet connection as it sometimes is slower that it is supposed to be.

Also, the only radio station that can be properly heard it is Radio Arenys de Munt, and I would like a little more diversity in choosing a radio station to listen to.

I strongly urge you to look up solutions to solve these problems such as repairing or changing the current radio antenna.

I look forward to your reply.

Yours sincerely,

Laura Medina

A complaint letter

Urb. Can Ginebra, 10

Sant Iscle de Vallalta, Barcelona

28th February 2016

Mayor's office

Town Hall of Sant Iscle de Vallalta

Dear Mr Turón,

I am writing to express my concern regarding the proposal to pave all the urbanization, Can Ginebra. I am aware that the construction will cost a lot of money, but all together will be able to pay it.

First of all, if the road is not paved it will continue having potholes and that is wrong for cars and drivers. Secondly, the days that rain the street will not be full of mud and we will be able to walk in the street serenely.

To make matters worse, in summer when the climate is dry and never rains, there is too much tust in the air, which get dirty all cars, windows and swimming pools.

I suggest that you could give an estimate of the construction, telling how much money have to pay everyone depend on the smallholding in each case. We will express our gratitude if you can subsidize a part.

I look forward to your reply.

Yours sincerely,

Xavier Molero

A Complaint Letter

Llorens Trias, 28
Arenys de Munt, Barcelona
28th February 2016

Major's Office

Town Hall

Dear Mr. Joan Rabasseda,

I am writing to express my be worried regarding to improve the internet connection mainly in some areas why is very bad and the other offer is the light in the village above in the sand road where be sports center there is very little and there could be more light.

First of all, I perhaps the difficulty it may have to do it but in the village almost all houses have fiber optic and my building can not. And the lights in the sand road.

I am worried why all of people have fiber optic and my connection was very slow. The sand road if there were more of light would not afraid to go through there.

I strongly urge you to, why can not put fiber optic in the building "La Puntaire" and the others house if they have. But also the internet connection in Arenys de Munt is very bad. And the sand road that you could put more lamppost but also in the all of village.

I look forward to your reply.

Yours sincerely,
Marc Matas Corbera

A complaint letter

Sant Antoni, 62

Arenys de Munt, Barcelona

28th February 2016

Mayor's Office

Town Hall

Dear Mr. Rabasseda,

I am writing to express my concern regarding the behaviour of some bus drivers in the town. I am used to taking the bus and more than once I have seen enough carelessness by drivers that put passengers at risk.

First of all, many of them constantly exceed the speed and occasionally have skipped the red lights.

Moreover, sometimes the bus has collided with a car. Also, older people often complain that almost fall because when they get on the bus starts very fast and do not have time to sit down.

On the other hand, I think that sometimes the attitude of some of them could be improved because they have answered evil and have shouted to people, even to me without reasons.

I think this should be taken into account since it is a public transport and I think people should be treated more politely.

I strongly urge you to do something before something serious happens. I suggest that you could talk with drivers about this and the danger that entails. If this does not improve I think that should be considered controlled areas and if it is necessary, sanction or dismiss them.

I hope you will consider my complaint in order to do the best for our population.

Yours sincerely,

Irene Catarineu

A complaint letter

Avinguda Panagall, 83,

 Arenys de Munt

27th February 2016

Major’s office

Town Hall

Dear Mr. Rabasseda,

I am writing to complain about the shortage of place for young people in our town. Teenage people have no place to stay in the afternoon inside with friends or to do homework or study, or just to take a coffee and talk with other people.

First of all, in summer or when the weather is hot, young people can go to parks or outside areas for meeting and talking but when winter arrives these people cannot go outside and there are lots of problems to meet without a place for us.

To make matters worse, if we want to meet with friends to do group works or to stay inside when it is raining, we have to go to a café and we have to consume something to stay there and also, sometimes, cafés do not allowed people to do homework in their tables. That is a problem for most of young people cannot meet with collages.

To solve this problem, I suggest letting us a place where we can meet and do all kind of homework without the necessity of consuming nothing. That would increase that most of young people from the village joined together and could make more young activities, what would be good for Arenys de Munt.

I look forward to your reply.

Yours sincerely,

Judith Reyes

A complaint letter

Av. Panagall, 38, 1-1

Arenys de Munt, Barcelona

28th February 2016

Mayor’s Office

Town Hall

Dear Mr Rabasseda,

I am writing this letter to bring to your attention that the streets of Arenys de Munt are not properly cleaned. I am talking about the dog droppings, which cause the bad appearance of our streets.

First of all, I know that the solution to this problem is in the hands of the dog owners, who have the responsibility of cleaning the feaces of their pets, but I also think that you could do something to solve it, such as imposing fines to people who do not pick them up or hiring a cleaning service to make sure our streets are kept clean.

To make matters worse, dogs whose owners do not pick up after them increase water pollution. Pet waste is full of bacteria that can make people sick and if it is washed into the storm drains and ends up in our rivers and lakes, the waste enters our water.

I strongly urge you to take into consideration this problem. I suggest giving fines to people who do not take care of their pet waste and using the money to hire a cleaning service.

I look forward to your reply.

Yours Sincerely,

Souhaila El Haji

A complaint letter

Ptge. Martina 21

Arenys de Munt, Catalunya

27th January 2016

Mayor's office

Town Hall of Arenys de Munt

Dear Mr Rabasseda,

I am writing to express my concern regarding a common issue in Arenys de Munt. Everytime it rains slightly strong, some streets get flooded. I am aware that some years ago a pipeline system was introduced beneath the main street, the riera, in order to reduce the water flowing down, but it does not work properly.

First of all, every time it rains and water flows down the streets, it is difficult or nearly impossible to cross them. Talking about the main street, the riera, where the water levels are higher, there is only one bridge where people can cross the flooded street.

Another problem caused by the flooding streets, mostly in the main street, is the water that enters some homes. This can cause damage to furniture and dirty the floor.

I urge you to consider this issue and try to solve it. I suggest improving the pipeline system that canalizes the flowing water or mantaining the drains clean of leaves and other dirt that may obturate them.

I look forward to your reply.

Yours sincerely,

Laura Serrano

Complaint letters

Write a complaint letter to your Town Mayor about something you don´t like in your village and suggest possible solutions. Remember that this must be a formal letter, so you have to follow the rules applied to formal writing. Remember the checklist given in the book and have a look at your mates' letters. Deadline 28th January 2016 at midnight.